The ASEAN region has experienced remarkable growth in its digital economy, in which the information technology (IT) industry has emerged as a key pillar driving economic development, enhancing competitiveness, and improving public services. Beyond being a standalone sector, IT accelerates the development and connection of all other industries, such as finance, education, healthcare, logistics, and manufacturing. According to Statista, ASEAN's IT service revenue is projected to have a compound annual growth rate (CAGR) of 5.08% from 2025 to 2030, resulting in a market volume of US$41.62 billion by 2030. This data highlights the significance of the IT services sector in ASEAN.
ASEAN Member States have signed various trade agreements to facilitate economic integration and liberalization. Among these trade agreements, the ASEAN Agreement on Trade in Services (ATISA) liberalizes all service sectors by default through the "negative list" approach. It would bring numerous opportunities for the service sector in general and the IT industry in particular. Through its commitments to liberalize services, ATISA fosters a favorable environment that enhances cooperation and integration within the regional IT services market. Furthermore, the ASEAN Digital Economy Framework Agreement (DEFA) is expected to be concluded and signed by 2026. By creating a unified framework in the region, the framework would accelerate development across Southeast Asia and unlock a potential $2 trillion digital economy by 2030.
In this context, the market talk “IT service sector: Tapping opportunities from the ASEAN Trade in Service Agreement (ATISA)” will be organized to provide ASEAN IT businesses with insights into the market landscape, key ATISA mechanisms, and the opportunities it presents for the region’s IT service sector.
What you'll learn
• IT service market landscape in the ASEAN region.
• Opportunities from ATISA and DEFA.
• Regional cooperation and business partnership in the IT service sector.
Co-organizers:
• Agency for Private Enterprise and Cooperative Development (APED), Vietnam
• The Office of SMEs Promotion (OSMEP), Thailand
• Computer Federation, Myanmar
• ICT and Digital Association (LIDA), Laos
Event Details:
• Date & Time: 28th November 2025 / 09:30 – 12:00 (GMT +7)
• Delivered in English
Tentative agenda
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Time
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Activities
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09.30 – 09.35
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Registration
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09.35 – 09.45
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Opening remarks by the organizers.
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09.45 – 10.00
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ASEAN Trade in Service Agreement (ATISA) and the ASEAN Digital Economy Framework Agreement (DEFA): Opportunities for IT Service sector.
Ms. Hang Nguyen, International Cooperation Department, Ministry of Science and Technology, Vietnam
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10.00 – 10.10
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IT industry in Malaysia: Situation, market landscape, and opportunities for regional business cooperation.
Ms. Nuraizah Shamsul Baharin, CEO & Founder, Madcash & Madcat World, Malaysia, ASEAN Access Ambassador.
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10.10 – 10.20
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IT industry in Thailand: Situation, market landscape, and opportunities for regional business cooperation.
Dr. Sithon Kulradathon Acting Director of Policy and Strategy, Digital Economy Promotion Agency (DEPA), Thailand
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10.20 – 10.30
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IT industry in Vietnam: Situation, market landscape, and opportunities for regional business cooperation.
Mr. Le Minh, Chief Technology Officer, CMC Technology & Solutions, Vietnam
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10.30 – 11.30
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Panel discussion: Regional cooperation to support development of ASEAN digital economy and IT service sector
· Regional cooperation for effective ATISA implementation and DEFA preparation for IT service sector development.
· AMS’s support for IT business sector to tap opportunities from ATISA.
· Business partnership opportunities in ASEAN IT service sector and beyond.
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11.30 – 12.00
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Q&A
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ASEAN ACCESS LEARN
